Citizen Charter
Motto
"Maximising the registrants’ satisfaction using I.T enabled operations"

DO YOU KNOW?
SERVICES PROVIDED TO THE CITIZEN:
- Registration of documents.
- Certified copies of documents.
- Issue of encumbrance certificate.
- Registration of societies.
- Registration of firms.
Monitoring of Chit activities.
Issue of extracts of Births & Deaths.
- Registration of Hindu marriages solemnized.
-Registration of Marriages solemnized under Tamilnadu Marriage Act.
- Solemnization and registration of special marriages 
Issue of extracts of marriages registered under Indian Christian Marriages Act.
Registration of marriages under Parsi Marriage & Divorce Act.
- Online submission of EC application, Marriage certificate application.
- Issue of Encumbrance Certificate /Marriage Certificate/Society Records/Certified copy of document at door step.
- Details of Societies registered/chits registered can be viewed online.
REGISTRATION OF DOCUMENTS.
Tell me how?
TO REGISTER A DOCUMENT:
- Before deciding to purchase a property, ascertain the transactions effected in respect of the property proposed to be purchased by getting the encumbrance certificate.
TO GET ENCUMBRANCE CERTIFICATE:
- Applications are available free of cost, in SRO and also available on the website as downloads.

- Give all the particulars of the property in the application and tender the required fee. 

- You can also apply online for EC in respect of any Sub Registrar offices in TamilNadu. EC will be delivered at your doorsteps on collection of fee & delivery charges.
GUIDELINE VALUE
- Statewide Guideline values are available on the Website.
- Chamber of Commerce, other Associations, Agricultural Associations and Panchayat Unions are provided with a copy of these guideline registers.
- Guideline value register is available with the Registering officer 
Valuation of property:
- The Website enables you to ascertain the stamp duty / registration fees payable on a particular property.
-
Ascertain the guideline value of the property and the stamp duty, registration fees etc, to be paid from the Registering officer or from the website.
Payment of Stamp Duty:
- A list of licensed stamp vendors, is displayed on the Notice Board of every SubRegistrar office. The list is also available on website.
- They are licensed to sell stamps at the face value. 
- If any extra demand is made, he is liable for criminal prosecution under the Act, 
besides rendering his license cancelled. 
- The Sub Registrars, Treasuries, and Assistant Superintendent of Stamps, Chennai also sell stamp papers. 
- Stamp duty may also be paid in cash or D.D.or treasury challan.
- In Chennai zone e-stamping is introduced to facilitate the payment of stamp duty.
DRAFTING OF DEEDS BY:
- Executants of the document.
- Advocates.
- Licensed Document Writers.
- Model draft deeds are available with registering officers and on the website.
- Executants can prepare deeds only using model deeds.
DETAILS TO BE GIVEN IN THE DOCUMENT:
- Name and Address of the Executants & Claimants of the document. 
- Consideration received for the sale. 
- Full Details of the property including Building 
- The executants should sign on each page and two witnesses should also affix signatures at the end of documents. 
- “In respect of sale deeds both seller and buyer should sign the documents and appear before the registering officer for registration of the document.”
WHEN TO BE PRESENTED FOR REGISTRATION:
- Within FOUR Months from the date of execution.
- “The District Registrar may condone delay by four months beyond the period of four months from the date of execution.”
- No time limit for executed Wills.
WHERE TO BE PRESENTED FOR REGISTRATION:
- DOCUMENTS RELATING TO PROPERTIES SITUATE IN TAMILNADU SHALL BE REGISTERED IN TAMILNADU ONLY AT THE FOLLOWING OFFICES.
In the Sub-Registrar’s office under the jurisdiction of which the property is situate, 
or
- In the District Registrar’s office. 
- “DOCUMENTS PERTAINING TO PROPERTIES IN TAMIL NADU, IF REGISTERED OUTSIDE THE STATE, HAVE BEEN DECLARED AS NULL AND VOID WITH EFFECT FROM 29-3-1997".

- PRESENTATION OF DOCUMENTS
REQUIREMENTS
- Executed document.
- Patta Transfer application with court fee lable of Re. 7/-
- Details of PAN number of the Seller in case the value of the property stated in the document exceeds Rs.5 lakhs.

OR


- Form 60/61 Statement in case PAN Number not provided in the document.
- Registration fees.
- Sub-division fees etc.,
- The Registering officer shall give receipts for all amounts paid to him.
- For registration of documents relating to conveyance of properties belonging to Government, local bodies or religious institutions, a NOC is required from the authorities concerned.

RETURN OF DOCUMENTS – within one hour.
EXCEPTIONS:
- If inspection of land and building is required for arriving at the value of the property – 15 days.
- Want of required certificates from the parties, at the instance of party. 
- Non-payment of required duty or fee.
- Want of clarification on the nature of documents – 15 days. 
- Reference u/s 47 A of the Indian Stamp Act or under S.O.744 – 21 days.
- Workload in the SR office is more and power failure persists.
LAND INSPECTION. WHEN?
- Guideline value not available in the register.
- Change of usage from agricultural land to house site is suspected.
BUILDING INSPECTION:
The Sub Registrars inspect the building and assess the value.
If any difference in value as setforth and value arrived at by following PWD norms is found out, the differential duty and a compounding fee will be collected.
REGISTRATION AT PRIVATE RESIDENCE:
FOR WHOM? 
- Sick people,
- Persons in the jail,
- Persons exempted from appearance in public place, Court etc.,
- Ladies exempted from appearance in public place by convention.
WHEN?
- On application and payment of additional fees.
- Before or after office hours.
- REGISTRATION ON HOLIDAYS – ONLY IN CASE OF URGENCY
COMPULSORY REGISTRATION:
WHEN?
Executants fails to appear for admission of execution of document.
PROCEDURE:
- Enquiry will be conducted and if the executant admits the execution the registering officer will - register the document otherwise, the registration will be refused.
APPEAL:
Against this refusal order, an appeal may be preferred within 30days to the District Registrar, who will pass final orders. 
REGISTRATION OF WILL:
- Wills can be registered in any registration office. 
- No time limit for presentation to register.
- Wills can be kept in a sealed cover and deposited with the District Registrar for safe custody.
- The Person authorized may after the death of the testator, apply for opening the will with the copy of death certificate and get it registered.
CERTIFIED COPIES:
- Anybody can apply for, pay the required fee and get certified copy of documents registered like Sale, Exchange, Mortgage etc., 
- Copy of Will registered can be obtained only by the testator.
- After his demise, anybody can apply and get copy on production of death certificate of the testator.
- Copy of Power of Attorney document can be given only to the parties to the document.
REGISTRATION OF MARRIAGES:
HINDU MARRIAGES 
REQUIREMENTS:
Bridegroom/Bride should have completed 21/18 years respectively.
Both of them should be Hindus.
Marriages solemnised under Hindu customs/ non-customary
Proof of marriage, age, residence, etc.,
Any one of the following place should fall within the jurisdiction of the Registering officer.

- Residence of bride.
- Residence of bridegroom.
- Place of Solemnization
Tamilnadu Marriages Requirements:
-Bridegroom/Bride should have completed 21/18 years respectively.
-Marriages solemnised under any personal law in Tamilnadu can be registered.
-Proof of marriage, age, residence, id card to bride, bridegroom and witnesses etc.
-Can be registered upto 90 days of solemnization and from 90 to 150 days by payment of fine.
Place of solemnization should fall within the jurisdiction of the Registering officer to register under Tamilnadu marriage act.
SPECIAL MARRIAGES:
REQUIREMENTS:
- Marriages solemnized before the Registering officer or in any other form. 
- Bridegroom/Bride should have completed 21/18 years respectively.
- Anyone of the following place should fall within the jurisdiction of the Registering officer.
- Residence of bride.
- Residence of bridegroom.
- Solemnization place.
- Notice of intended marriages.
- If no objection for the marriage is received within 30 days from the notice, marriage will be solemnized /registered.
- Marriages shall be solemnized/registered within 3 months from the date of Notice. Otherwise fresh notice should be given.
INDIAN CHRISTIAN MARRIAGE:
- Solemnised by Priests, Licencees and Marriage Registrars.
- Extract of marriages registered by licenced Marriage Registrars, Priests is given in the office of the Inspector General of Regn.,Chennai 28.
- Extract of marriges is issued in the office of Inspector General of Registration.
BIRTH, DEATH CERTIFICATES
- Births and Deaths registers in respect of Villages are preserved in the Sub-Registry Offices concerned.
- Extracts of Birth or Death from these registers may be obtained on payment of fees.
CHITS:
- Citizen are cautioned, before subscribing to a chit, to ascertain whether the chit group is a registered one. 
- Prior sanction order, commencement order are issued across the counter in District Registrar offices.
- List of Chit Companies and Chits sanctioned to the Registrars are available on the website.
http://www.tnreginet.net
- You must pay subscription in time.
- You have the right to demand the following from the Foreman.
- Registrars’ prior sanction for the conduct of chit - for perusal.
- Copy of bylaws.
- Participation in the auction and bid for the chit.
- Receipt of prize amount within 7 days of bid after furnishing the surety required.
- Receipt of dividend after payment of subscription periodically.
Societies :
- Registration of society is compulsory where the total members are not less than 20 and the average Income or Expenditure is not less than Rs.10000/-. 
- Registration of Society can be done in one hour.
- Registered societies have certain legal requirements to be fulfilled within the time prescribed.

Filing of annual returns.
-
Filing of change of members/members of Committee.
- Filing of change of place.
- Filing of Special Resolutions.
- Filing of Mortgage or charge created over the property of the society etc.
If the abovementioned requirements are not fulfilled, the registration is liable to be cancelled.
- The Funds of the Association/Society can be utilized only for the objects set forth in the Memorandum. 
- If a registered society is not functioning properly, the Government has the right to dissolve the committee and appoint Special Officer to administer the societies.
“Details of Registered Societies and their status are available on the website.”
Firms:
- Registration of firms having partners not less than Two may be done with the District Registrars. 
- In the application for registration, an Advocate or Chartered Accountant shall attest the signature of each partner.
- Applications for Registration of firms may be submitted through post also. 
The registered firm shall file an annual declaration to the effect that the firm was in existence during the last year.
KEEPING CITIZEN INFORMED:
- The exclusive website http://www.tnreginet.net contains the latest information on every aspect of registration department.
- Notice Board containing all details is displayed in all the Sub Registrar Offices.SubRegistrars are serving as guide to the registrant public.
- A copy of HandBook issued in Tamil contains the various fees to be paid for availing the services of the Department
- Suggestion boxes are provided in each Sub Registry office. . 
- All District and Zonal officers remain in office on all working Mondays to redress grievances of the public. 
- A Cell is functioning in the Head Quarter with a Public Relations Officer to redress the grievances of the public. In each registration office, one Senior Assistant has been identified as PRO who will answer the queries of registrants.

- Under the "Project STAR" all registration offices are computerised. An interactive Website (http://www.tnreginet.net) is available to serve the needs of citizen.
- All the encumbrance certificate and certified copies of extracts can be obtained at door delivery by submitting a request online.

- Demand receipt for all kinds of payments made for securing services of the department.

- Citizen may mail their queries through the e-mail box available.
WHEN THINGS GO WRONG:

- If any one fails to get a proper reply for his querry.
Or
- delay is caused for any of the time bound services inspite of fulfilling all the requirements of law;
- he may contact personally or through correspondence, the District Registrar concerned or the Zonal Deputy Inspectors General of Regn, or the Inspector General of Regn at Chennai. 
OR
- lodge his complaint in the suggestion box.
OR
e-mail to: igregn@tnreginet.net - The dedicated network “REGiNET has enabled online monitoring of services in Sub Registrar offices which are connected.
STATUTORY REMEDIES:
When registration of a document is refused, one can file an appeal before the District Registrar concerned within one month.

The District Registrar, on appeal, can condone delay in presentation of document up to a period of 4 months on payment of fine.

If any one is aggrieved by the orders of the District Registrar demanding deficit stamp duty and penalty imposed, he may prefer an appeal before the Inspector General of Regn, who is the Chief Controlling Revenue Authority. 

If the party is not inclined to accept the guideline value maintained in the Registration offices, his document will be referred to the Special Deputy Collector (Stamps) for determination of market value who will inspect the property and determine the market value. 

If the difference of duty fixed by the Special Deputy Collector(Stamps) is not paid within 2 months from the date of order, 1% interest is chargeable from the date of default.

Appeal against the final order of the Special Deputy Collector (Stamps) may be preferred to Chief Controlling Revenue Authority (Inspector General of Registration) Chennai, 28 within 2 months from the date of order passed by Special Deputy Collector(Stamps).

An appeal provision is also available against the orders of a Collector on the application of refund of spoiled or unused stamps, before the Inspector General of Registration.

Appeal against the orders of Registrar on the cancellation of Registration of a Society, refusal of registration or declaration of society as defunct may be made to the Inspector General of Regn. 

For further details – visit us at http://www.tnreginet.net

- Inspector General of Registration

INFORMATION

  • Officials of Registration Department are inclined to give any sort of information required.
  • For more details one can secure a copy of Hand Book issued in Tamil which contains the various fees to be paid for availing the services of the Department.
  • Notice Board containing all details are displayed in all the Sub Registrar Offices.
  • Sub Registrars are at the disposal of the person moving him and they are to give information required during office hours.
  • They are serving as information counters for the registrant public.
  • Suggestion boxes are provided in each Sub Registry office.
  • The registrants may lodge any suggestion/complaint which will be looked into with care and steps will be taken to redress the grievances or implement the suggestions if found suitable.
  • All District and Zonal officers will remain in office on all working Mondays to hear grievances of the public.
  • At Chennai, an Additional Inspector General of Registration is designated as Additional Inspector General of Registration (Law & Public Relations) to meet the public.
  • A public information cell is functioning at the Inspector General of Registration, headed by a Public Relations Officer.